Privacy Policy

Privacy Policy

Last Updated: July 4, 2026

At Mazham, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect the following types of information.

Device Information

We automatically collect certain information about your device, including:

  • Browser type and version
  • IP address
  • Time zone
  • Cookie information
  • Pages and products viewed
  • Search terms
  • Website usage and interaction data

Why We Collect It

This information helps us:

  • Improve website performance
  • Enhance your shopping experience
  • Analyze website traffic and customer behavior
  • Prevent fraud and improve website security

This information is collected automatically using cookies, pixels, log files, web beacons, and similar technologies.

Order Information

When you place an order, we collect information including:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment Information
  • Order Details

Why We Collect It

We use this information to:

  • Process and confirm your order
  • Verify and authorize payments
  • Arrange shipping and delivery
  • Communicate regarding your purchase
  • Provide customer support
  • Prevent fraudulent transactions
  • Send promotional offers and updates (only where permitted or requested)

How We Share Your Information

We only share your information when necessary to operate our business and provide our services.

This may include trusted third-party service providers such as:

  • Shopify, which powers our online store.
  • Payment processing partners.
  • Shipping and logistics providers.
  • Fraud prevention and security services.

We may also disclose your information if required by applicable law, court order, or governmental authority, or when necessary to protect our legal rights.

For more information about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience
  • Measure advertising performance

You may disable cookies through your browser settings; however, certain website features may not function properly.

Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may send you updates regarding:

  • New arrivals
  • Exclusive offers
  • Promotions
  • Product launches

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes and enforce our agreements

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

Mazham may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Email: mazhamofficial@gmail.com

WhatsApp: +92 305 3386815

Our Customer Support team is available Monday – Saturday, 9:00 AM – 7:00 PM (Pakistan Standard Time).