Website Link: https://mazham.com

Once all items you wish to purchase have been added to your cart, follow the steps below to pay with Cash on delivery:

1. Click "Proceed to Checkout".
2. Fill in the “Contact Information". Click "Continue to Shipping Method".
3. Fill in the “Billing Information" and "Shipping Method" forms.
4. In the Payment Information form, “Cash on Delivery” will be selected by default.
5. To confirm your order click on “Complete Order”, and note your Order Number which will be provided to you on the "Thank You" page.
6. Your package will be delivered via courier before or on the expected delivery date.

Note: Account creation is not compulsory to place the order.

Once you have placed your order, you will receive a confirmation email & SMS. If you do not receive an email, contact our customer service.

We offer the following payment methods:

• Naya Pay
• Jazz Cash / Easy Paisa
• Bank Transfer
• Cash on delivery

Local Delivery: Flat PKR 150/- Only 

If there is any missing item(s), please contact us at: mazhamofficial@gmail.com

Customer Care Domestic: +92-305-3386815

The order tracking status will be sent via Email.If you wish to know more about the order status, you may please follow the tracking link.

Link:

https://mazham.com/pages/track-my-order

If you have any doubts about the order you have placed, you can call or email to mazhamofficial@gmail.com or on WhatsApp +92-305-3386815

We regret to know that your order was canceled due to Online Security measures. This is a security measure to prevent fraudulent transactions from going through and to protect our customers from being victims of fraudulent activities. However, please note that we have not captured any payment from you when we cancel your order, hence, the amount will not be charged to you. If charged, the amount will be reversed back to the card that was used.

All relevant pieces of information submitted by our customers will be kept secure and confidential. Only limited and authorized personnel have the right to access this information. At no point will we share, rent or sell your personal information without your consent.

First, we’ll try to arrange the same article for you depending on the availability on the website, otherwise.

In case of article unavailability, a voucher for paid amount will be issued valid for the online store only, which can be used instantly or in the future.

Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.

Payment Authorized, Order Processing: Authorization has been received from the payment gateway and your order is being processed.

Order Shipped: Your order has been shipped by the seller and is on its way.

Order Cancelled: The order was canceled.

It is only possible to change the address of a processed order before it has been dispatched. Please call Customer Care For Domestic: +92-305-3386815

Yes, it will be the full amount in case the article was actually sent wrong or damaged (which happens very rarely because we have strong checks). However, in case of extremely negligible issues, we might still refund partial amount

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